Italian Competition Authority (AGCM) opens formal investigation into Revolut for alleged misleading advertising and aggressive commercial practices (high) On 10 July 2025 the Italian Competition Authority (AGCM) opened an investigation (PS12974) into several companies in the Revolut Group. The AGCM states the inquiry concerns allegations that Revolut “spread misleading information about its investment services” and used “aggressive methods in the management of banking services” (including issues around account management and communications to customers). This is a formal regulatory probe by a national competition authority into commercial and marketing practices affecting consumers in Italy.. High volume of fraud/scam complaints involving Revolut reported in media and industry reporting (high) Published reporting (citing industry/official complaint data) shows Revolut has been linked to a very large number of fraud/authorized-push-payment (APP) complaints vs. other major banks. Reporting states Action Fraud received 9,793 fraud complaints involving Revolut (comparison: Barclays ~7,800; Lloyds ~5,200) and that complaints to ombudsman bodies relating to Revolut were significantly above peer banks. The coverage highlights persistent customer reports of unexplained account blocks, alleged delays in fraud response, and high volumes of dispute/complaint escalations to regulators/ombudsmen.. High Court litigation history: account closure / 'de-banking' claim struck out (Uzbekov v Revolut) (medium) Judgment in Uzbekov v Revolut [2024] EWHC 98 (KB) — the High Court struck out a claimant's 'de-banking' breach-of-contract claim arising from Revolut blocking and subsequently closing an account (events in 2020). The official judgment (Uzbekov v Revolut) is published by the UK courts (PDF). The case demonstrates significant litigation arising from account closures and related customer disputes; the Court struck out the claim as an abuse of process on 25 Jan 2024 / judgment published Jan/Feb 2024.